1. The agreement
These terms govern access to SolvencyBridge, a business regulatory reporting workspace provided by DATAHILL, s.r.o., with its registered office at Martina Granca 11, 841 02 Bratislava, Slovakia, company ID (IČO) 51 962 349, registered in the Commercial Register, section Sro, file no. 131915/B. They apply together with an accepted order, subscription or pilot agreement, data-processing agreement, and the privacy notice. An individually signed agreement prevails where it conflicts with these terms.
You represent that you use the service for business or professional purposes and have authority to accept these terms for the organization you identify. The service is not offered to consumers.
2. Accounts and organization access
You must provide accurate information, protect account credentials, use appropriate access roles, and promptly report suspected misuse. Organization administrators control membership and are responsible for authorized users. Accounts may not be shared between individuals.
3. The service is a workflow tool
SolvencyBridge helps teams prepare, validate, review, and export regulatory reporting artifacts. It does not provide legal, accounting, actuarial, tax, or regulatory advice and does not replace professional judgment, source-law review, regulator instructions, or submission controls. Taxonomy checks, national adapters, translations, validations, and AI suggestions may be incomplete or contain errors.
The customer remains responsible for source data, filing scope, classifications, approvals, credentials, deadlines, submission, and the accuracy and legal sufficiency of every report. An export or validation result is not regulator acceptance.
4. Permitted and prohibited use
You may use the service only for lawful internal business purposes. You must not bypass access controls, probe or disrupt the service, introduce malicious code, scrape or overload it, use it to violate another person's rights, resell access without permission, or attempt to derive non-public source code except where applicable law does not permit that restriction.
5. Customer data and privacy
As between the parties, the customer retains its rights in customer data and grants DATAHILL, s.r.o. the limited rights needed to host, process, transmit, back up, secure, and support that data to provide the service. The customer confirms that it has the rights and legal bases needed to provide the data and instruct this processing.
Personal-data processing is described in the privacy notice and, for customer-controlled data, the applicable data-processing agreement. External AI sharing is optional, permission-controlled, and subject to the in-product disclosure presented at the time of sharing.
6. Fees, taxes, and payment
Fees, billing interval, currency, taxes, payment deadline, and any renewal terms are stated on the accepted order or invoice. Except where that document or mandatory law says otherwise, fees are not refundable. The customer is responsible for applicable taxes other than taxes on the operator's income. We may suspend paid functionality after reasonable notice of overdue undisputed amounts.
7. Intellectual property and feedback
DATAHILL, s.r.o. and its licensors retain all rights in the service, software, design, documentation, and compiled content, excluding customer data and third-party regulatory materials. These terms grant only a limited, non-exclusive, non-transferable right to use the service during the subscription. If you provide feedback, we may use it without restriction or obligation, provided we do not identify you publicly without permission.
8. Confidentiality and security
Each party will protect the other's non-public confidential information with reasonable care and use it only for the agreement. Standard exceptions apply to information that is public without breach, already lawfully known, independently developed, or lawfully received from another source. Legally compelled disclosure is allowed after notice where permitted. We maintain proportionate technical and organizational security measures; customers remain responsible for endpoint security, user access, and secure exports.
9. Availability and third-party services
We may maintain, update, or change the service and will use reasonable efforts to avoid material disruption. Unless an order states a service level, no uptime commitment applies. Internet, regulator portals, taxonomies, external AI, analytics, monitoring, email, banking, and other third-party services are outside our control and may change or become unavailable.
10. Suspension, termination, and export
Either party may terminate as stated in the order, or for a material breach not cured after reasonable written notice. We may suspend access where necessary to address a security threat, unlawful use, or material risk to the service or others. Where practicable, we will give notice and limit the suspension. Before termination, the customer should export required records. Deletion and legally required retention follow the privacy notice, customer agreement, and retention policy.
11. Warranties and liability
The service is provided with reasonable skill and care. To the maximum extent permitted by law, implied warranties are excluded. Neither party is liable for indirect, incidental, special, punitive, or consequential loss, or lost profits, revenue, goodwill, or data, where such exclusion is lawful.
The aggregate liability cap is [to be selected by legal counsel and configured before these terms take effect]. Nothing limits liability that cannot lawfully be limited, including liability for fraud or willful misconduct. The final allocation must be reviewed under the selected governing law.
12. Governing law and disputes
These terms are governed by [governing law must be configured], without regard to conflict-of-law rules. The courts of [exclusive courts must be configured] have exclusive jurisdiction, unless mandatory law requires otherwise. Before filing a claim, each party will try in good faith to resolve the dispute through authorized business contacts.
13. Changes and contact
We may update these terms for legal, security, or service changes. We will give reasonable advance notice of material changes, and changes will not apply retroactively unless required by law. Continued use after the effective date constitutes acceptance where lawful; if a material change is unacceptable, the customer may stop using the service and exercise any termination right in its order.
Legal notices to the operator must be sent to info@solvencybridge.com.